WE STAND BEHIND THE PRODUCTS WE SELL

Every product that displays the "30 DAY IRON CLAD GUARANTEE" icon online is backed by our promise that you'll be satisfied with the product or we'll take it back within 30 days.

It's that simple.

There's no need for excuses. If you buy any product with a "30 DAY IRON CLAD GUARANTEE" icon via our website or catalog and decide to return it, just email us at our contact page under this link with the serial number of your products for an RMA number (return Number) then return the complete, undamaged product in the original packaging for an exchange or a credit to your original form of payment.

Just one more way LCD Panels Australia makes buying great Mac technology hassle-free.

All products returned must be in RE-SELLABLE CONDITION in the original manufacturer’s packaging. There may be a restocking fee of 15% charged if the product is not in RE-SELLABLE Condition.

General Disclaimer

This disclaimer governs your use of our website; by using our website, you accept this disclaimer in full. If you disagree with any part of this disclaimer, please do not use our website.

General Terms & Conditions

The LCD Panels Australia Web site were created by LCD Panels Australia for the exclusive use of our customers, and are intended for research and buying purposes only. No LCD Panels Australia print or online publication may be duplicated, redistributed or modified in whole or part without prior written authorization from LCD Panels Australia. For the purposes of these terms and conditions, "LCD Panels Australia " shall be taken to include LCD Panels Australia and lcdpanels.com.au, macfixit.com.au and macupgrades.com.au. All LCD Panels Australia policies, terms and conditions are subject to change without notice. If the General Terms and Conditions provided on our Web site do not answer your specific questions, or if you need more detailed information, please contact your Account Executive at 03 9329 4343.

Prices & Availability

Because of the fast-moving nature of the industry, prices and availability are subject to change without notice. LCD Panels Australia is unable to issue price adjustments due to manufacturer price changes after date of original sale. We do our best to provide the most accurate, up-to-date information, but errors do occur and we reserve the right to make changes without notice. Your LCD Panels Australia Account Executive will inform you when a product is not in stock, and can tell you when we expect the product will be available. Anticipated delivery dates are based upon vendor supplied information and are subject to change.

Typographic, Photographic and Technical Errors

Although we do our best to achieve 100% accuracy, occasionally errors and inaccuracies do occur. Should you encounter an error or inaccuracy, please inform us so it can be corrected. Products and packaging depicted may differ from stock available at the time of shipment. We reserve the right to substitute equivalent items. If an error is made and a product is listed at an erroneous price, LCD Panels Australia may, at its discretion, refuse or cancel any orders placed at the incorrect price. If an order has been confirmed and charged to your credit card at the incorrect price, LCD Panels Australia shall have the right to immediately issue a credit in the amount of the incorrect price.

Warranty Disclaimer and Limitations on Liability:
LCD Panels Australia PASSES THROUGH TO ITS CUSTOMERS ALL MANUFACTURERS' WARRANTEES AND GUARANTEES THAT ARE PROVIDED FOR THE PRODUCTS IT SELLS. LCD Panels Australia MAKES NO ADDITIONAL OR INDEPENDENT WARRANTIES (UNLESS STATED OTHERWISE).

TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, LCD Panels Australia DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. LCD Panels Australia SHALL UNDER NO CIRCUMSTANCES BE LIABLE FOR SPECIAL, INCIDENTAL, CONSEQUENTiAL (INCLUDING LOST PROFITS OR OPPORTUNITIES), OR PUNITIVE DAMAGES, EVEN IF IT HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THE MAXIMUM LIABILITY OF LCD Panels Australia FOR ALL DAMAGES SHALL BE LIMITED TO AN AMOUNT NOT TO EXCEED THE PURCHASE PRICE OF THE PRODUCT. LIKEWISE, LCD Panels Australia WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF ITS WEB SITE, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES. ALL MERCHANDISE IS SOLD "AS IS". PLEASE CHECK MANUFACTURER PACKAGING AND MATERIALS FOR COMPATIBILITY. LCD Panels Australia MAKES NO WARRANTY AS TO THE PERFORMANCE OF ANY MERCHANDISE SOLD. WE ARE NOT RESPONSIBLE FOR SYSTEM DOWNTIME, LOST DATA, ETC.

THIS DISCLAIMER BY LCD Panels Australia IN NO WAY AFFECTS THE TERMS OF ANY APPLICABLE MANUFACTURERS WARRANTIES OR GUARANTEES. LCD Panels Australia WILL PROVIDE COPIES OF SUCH WARRANTIES AND GUARANTEES UPON REQUEST BY CALLING 03 9532 9523 CERTAIN STATE LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MIGHT HAVE ADDITIONAL RIGHTS AND REMEDIES THAT VARY FROM STATE TO STATE.

Title Risk of Loss:
Title to items being purchased passes from LCD Panels Australia to purchaser at the time of shipping. Customer takes on full liability for safety and validity of delivery address given to us at the time of purchase. LCD Panels Australia will not incur any forwarding costs on shipments. LCD Panels Australia shall not be responsible for damages or delays resulting from Acts of God, war, riot, seizure, terrorist activities, embargo, or other acts or events nothing within the reasonable control of LCD Panels Australia.

Logos, Trademarks, Service Marks:
LCD Panels Australia, lcdpanels.com.au, macfixit.com.au, macupgrades.com.au and their respective logos are registered trademarks of MacFixit Australia Pty. Ltd. and all other distinctive site logos, marks and graphic elements on the lcdpanels.com.au, macfixit.com.au, macupgrades.com.au Web sites are trademarks of MacFixit Australia Pty. Ltd. and are subject to applicable trademark protections. All other company, product, and service logos, marks and names in MacFixit Australia Pty. Ltd. and online advertising are or may be trademarks or service marks of the companies and organizations mentioned. All trademarks and registered trademarks are used to benefit, without intent to infringe on, the holder of the mark.

Internet disclaimer:
Internet connectivity requires access services from an Internet Service provider. Contact your local Service Provider for Internet connectivity and access.

Third Party Service Contracts:
LCD Panels Australia is a reseller of various service contracts issued by and performed by third party service providers. We are not the providers of the services described in those contracts, and the third party service provider is the only party responsible for performing, or arranging for performance, of those services. You agree that the third party service provider is solely responsible for fulfillment of the service obligations, and you agree that you will look only to the third party service provider for any loss, claims or damages arising from or relating to the purchase and performance of those services. You also agree to release LCD Panels Australia from any and all claims arising from or relating to the purchase and performance of the services to be provided by the third party service providers. Taxes will be charged to applicable states.

International Orders
At the moment there will be no international orders taken until further notice.

Additional Information:
LCD Panels Australia policies are subject to change without notice. We do our best to ship all orders as rapidly and accurately as possible. However, LCD Panels Australia is not liable for late or delayed shipments or system failures. Title to items being purchased passes from MacFixit Australia to purchaser at the time of shipping. If you purchase items for export, you must obtain from the Federal government certain export documentation. All trademarks and registered trademarks are used to benefit and without intent to infringe on the mark holder. LCD Panels Australia logos are registered trademarks of MacFixit Australia Pty. Ltd.

Software Refund Policy:

Accepted Circumstances:

Generally you will only be entitled to a refund if all of the following apply:

1. The software is demonstrated to be defective or not fit for its stated purpose. Note: It is not defective simply because it is incompatible with your hardware;
2. A defect is found and our technical support staff cannot provide a fix or work-around within 28 days;
3. There is a defect in the software that could not be detected in the trial version; and
4. The software has not been activated (converted from an activation code to a registration key).

If all of the above apply, contact our support team. Our support team will then ask you to fax us a signed declaration to us on (03) 8611 7907, with:

1. A copy of your invoice - sent to you by email when you purchased.
2. A description of the problem you found in the software.
3. A confirmation that you have not yet activated.
4. A copy of the license serial number(s).
5. A signed statement that you will uninstall the software and remove it from your computer.

Please include all 5 points above in your fax.
DO NOT fax us with a refund request without prior instructions from the support team to do so.

Unaccepted Circumstances:

We generally do not refund or exchange in these circumstances:

• At any time after activation or registration.
• Just because you made a 'mistake' when ordering.
• Just because you changed your mind after ordering.
• Refunds of technical support plans just because you never ended up needing support.

General Returns Policy:

- Customer must obtain an RMA# number from our returns department at our contact page under this link before returning any merchandise. RMA #'s must be clearly labeled on the outside of the box when sent back to us.
- Return RMA# authorisations do not imply automatic credit. Credit will be issued upon inspection of merchandise.
- The onus is on the purchaser to ensure the goods return safely. We recommend using registered or recorded delivery.
- All products returned must be in RE-SELLABLE CONDITION in the original manufacturer’s packaging.
- Only items listed and determined to be in RE-SELLABLE CONDITION will be credited. Items returned must arrive in new, RE-SELLABLE CONDITION with no damage or wear.
- DO NOT WRITE, MARK, MUTILATE OR PLACE LABLE directly on the manufacturer's box or package as this affects its RE-SELLABLE CONDITION.
- We reserve the right to refuse a return if the item is not in a RE-SELLABLE CONDITION. If the item is not in a RE-SELLABLE CONDITION and a return is still requested we will charge at least a 20% restocking fee.
- All returns must be sent freight prepaid to the return departments in the originating distribution center. Products returned without a return authorization will not be accepted and will be returned at customer's expense.
- Credit requests should be directed to the returns department at returns@lcdpanels.com.au
- All claims must be made no later than 30 days from the invoice date. This would cover short shipments, over shipments, etc.
- All requests for returns must be made no later than 30 days from the invoice date.
- Invoice number is required.  This does not include defective product but does include sales errors.